DATA
ORGANIZATION
& STORAGE
We offer our expertise in providing personalized solutions for all of your loan servicer document preparation needs. We prepare, submit, and help establish convenient resolutions with your service providers based on their criteria. Our guaranteed support, management, preparation, and submission makes virtually any endeavor easy and straightforward.
DOCUMENT
PREPARATION
We accurately collect all pertinent information provided by our client to prepare applications, including the required supporting documentation or loan paperwork, required for submission. All applications are securely reviewed and signed by client. The client then has the option to have TitanPrep submit the documents on their behalf or assist the client to securely submit the documents on their own. Documents we can assist in preparing include: Consolidations, recertification's, tax preparation, incorporation (LLC, sole proprietor, etc.) and Authorization forms.
MONITORING
Our Monitoring service includes Client Portal access, full data monitoring and tracking services on any legal or federal database, where reporting errors can occur. Email correspondence and document storage are also included. With your authorization, we communicate on your behalf with your loan servicer and conduct 3rd party servicer follow up. We then review and update all recorded information to ensure reporting accuracy. Any errors discovered by the TitanPrep team are immediately reported to the client and corrected. Our streamlined process will make your case simple and stress-free, with easy step-by step-guidance to achieve fast results.
CLIENT PORTAL
Our client portal maintains all loan data records, including your repayment program choice for each year. It also stores all text messages and email correspondence sent and received by TitanPrep staff with the client, or client’s loan servicer. The TitanPrep exclusive client portal gives you real-time accountability for all stages of processing
WHO WE ARE
AFFORDABLE
We have a competitive edge on other businesses in the same industry. We can offer affordable pricing on our services from a combined use of software based guidance and industry expertise.
WE HEAR YOU
We listen to our client’s specific needs, evaluate their goals and then educate and guide them based on their objective. We allow clients to determine which options best serve their financial goals.
PORTFOLIO
We assist partner companies to manage their portfolios and customer base utilizing the full suite of services offered by TitanPrep.
CUSTOMER SERVICE
Exceptional phone and email customer service pertaining to your client file. We utilize technology to help assist the volume of questions and concerns by guiding them through their client portal for updates and faqs available 24/7.
CLIENT TESTIMONIALS
Karen R.
This five star rating is particularly for my rep Benrey. He did an outstanding job in navigating me through the student gov site and was very professional!!
Naomi P.
They have helped me every year recertify my student loans to a monthly fee I can actually afford, thank you!
Delilah R.
Very patient agents. I trust them completely with my personal info. I am glade I made the choice to pay for this service – 5th year of service.
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Who and what is Titanprep?We are a document preparation and online storage company that helps guide thousands of borrowers through their programs every year, or we simply support them on how to manage their student loans on their own. We ensure that you're on the right track with your loan discharge and finally to ensure that your payment information is reported accurately from your servicer to the DOE.
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What are the benefits of using TitanPrep?Client Portal - Provides registration and login information in order to access personalized client portal account found at https://portal.titanprep.com  Track the process of your loans throughout the duration of active service.   Upload/Download Important Documents   Limited Document Preparation Services –  We provide assistance with preparing up to five (5) basic documents on behalf of members, which can include, but is not limited to:  Income-Driven Repayment (IDR) Plan Request  Standard / Graduated / Extended Repayment Plan Request  General Forbearance Request  Public Service Loan Forgiveness (PSLF) Employment Certification Form  Total & Permanent Disability application Borrowers Defense to repayment Discharge Due to Death Closed School Discharge Public Service Loan Forgiveness (PSLF) Assistance – In addition to the above document preparation service, Company can provide valuable insight and monitoring services specifically pertaining to PSLF.  PortalBoxx Services – Company provides a Client-specific e-mail which can be utilized to consolidate the communication that Client receives. NSLDS Monitoring Services – Company can provide monitoring assistance to ensure all applicable federal systems accurately show all qualifying payments, plans, loans, and applicable dates to ensure the success of your program.  Client Services – Our top-notch customer service department is available to all members for help with difficult questions and situations that arise. 
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Do I qualify for the $10k/$50k loan forgiveness that’s in the daily news?While there is continued talk and debate regarding mass loan forgiveness or cancellation, nothing as of yet been finalized. We continuously monitor the news and changes regarding this industry and keep our valued clients updated.
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Can I do this through my servicer for free?Yes, all borrowers have the ability to manage their own programs, applications, requirements and regulations related to their loan. Borrowers also have the ability to retain help to manage the above. This is very similar to preparing and filing your own taxes or hiring a tax specialist to assist you. Often times hiring a specialist can provide more monetary value as this is their expertise.
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How long will I have to pay on my student loans?Depending on the repayment option you choose will determine the length of time you will be paying on your student loans. Average time frames range between 10 & 30 years.
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Forgiveness, Cancellation and Discharge FAQs"What is the difference between Forgiveness, Cancellation, and Discharge? The terms forgiveness, cancellation, and discharge have similar meanings, but are used in different ways. If you’re no longer required to make payments on your loans due to your job, this is generally called forgiveness or cancellation. If you’re no longer required to make payments on your loans due to other circumstances, such as a total and permanent disability or the closure of the school where you received your loans, this is generally called discharge. (https://studentaid.gov/manage-loans/forgiveness-cancellation) What types of Forgiveness, Cancellation, and Discharge are there? There are various types available for the different types of federal loans. Some of the most popular are: Public Service Loan Forgiveness (PSLF) Borrower Defense to Repayment, and Total and Permanent Disability Discharge. PSLF Public Service Loan Forgiveness (PSLF) is available for Direct Loans only. If you are employed by a government or not-for-profit organization, you may be able to receive loan forgiveness under the Public Service Loan Forgiveness (PSLF) Program. PSLF forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments under a qualifying repayment plan while working full-time for a qualifying employer. Learn More - https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service Borrowers Defense Borrowers Defense is available for Direct Loans only. You may be eligible for discharge of your federal student loans based on borrower defense to repayment if you took out the loans to attend a school and the school did something or failed to do something related to your loan or to the educational services that the loan was intended to pay for. The specific requirements to qualify for a borrower defense to repayment discharge vary depending on when you received your loan. Learn More - (https://studentaid.gov/borrower-defense/) Total and Permanent Disability (TPD) Total and Permanent Disability Discharge Is available for Direct Loans, FFEL Program loans, and Perkins Loans If you’re totally and permanently disabled, you may qualify for a discharge of your federal student loans. To learn more about the Total and Permanent Disability Discharge process, eligibility requirements, and how to apply, click below: Learn More - https://studentaid.gov/manage-loans/forgiveness-cancellation/disability-discharge
Disclaimer: We are not and do not claim to be affiliated with the following: any local, state or federal government agencies; Department of Education; or any student loan servicers, lenders or providers. We are not a lender, and we are not a legal advice service. We're an independent preparer and storage hub of documents as well as forms to assist debtors with the necessary paperwork needed to complete the required process.